The importance of reporting in CRM
Through high-quality reporting, we can monitor how our business, marketing and customer processes are doing. Data analytics are key in order to make informed decisions based on facts and not intuition. Through reports, we monitor the effectiveness of employees, the success of campaigns and the fulfillment of our KPIs. And last but not least, we mustn't forget the fact that high-quality report generation reduces the administrative burden.
Let's see how it looks reporting in the Manga environment. First of all, it is important to mention that after logging in to Manga, you will see a message board. Within this bulletin board, you create your own layout with widgets that are beneficial to you and that you need to follow. Among the widgets, you have those that are the full width of your wall and then those that can be spread out and arranged. Please choose this layout first if you want two or three widgets wide. If you add widgets and want to change this layout, you have to add and specify the widgets again. Mango offers a really wide range of widgets with the most interesting statistics. It is up to each company which package they choose and which widgets are most beneficial for them. This is also how your bulletin board can look, for example.
In our CRM Mango, we can find the following report packages.
Mango offers packages in which widgets and related reports are available to you. It is up to you which package you want to have active and which widgets are right and beneficial for you.
We offer you the following links where you can find described widgets and reports in packages so that you can see for yourself what they contain and whether they are the right ones for you.
As you could see and study on the links above, Mango really offers everything your business needs. Here you will find all kinds of reports for your efficient business. If you still do not know what would be best for you, what would support your business the most, please do not hesitate to contact us. We will be happy to go over all the details with you and create a plan tailored to your company in our CRM.