Work productivity from the perspective of the CRM system represents the ability to effectively manage time, tasks and customer relationships to maximize performance and results. CRM (Customer Relationship Management) contributes to increasing work productivity by automating processes, simplifying contact management and providing important data at your fingertips.
How does Mango increase labor productivity?
Automation of routine tasks: The CRM system allows you to automate various manual tasks, such as entering data, tracking communications and setting reminders. This reduces the time employees would otherwise spend on repetitive tasks. Let's see, for example, how nicely Mango can process the various notifications that appear in Mango, or Mango will send them to you by e-mail. You'll never forget anything important again, will you?
Improving teamwork: All data about customers, sales and activities are centralized. Business teams can quickly access information and collaborate better, which reduces unnecessary searching for information and increases the speed of responses. If, for example, a situation happens where your sales representative quits and his entire agenda is taken over by a new successor, then in our system he will find everything he needs to know what companies fall under him, what activities are related to these companies, what sales, tasks, etc. . We can view the history of e-mails, phone calls, orders, and assigned tasks for each company.
Faster communication with customers: The CRM system stores all the history of interactions with the customer. This makes it possible to respond more quickly to their needs, as marketers have an immediate overview of previous emails, phone calls and inquiries. Just enter your company and Mango will generate all activities related to that company.
Analytics and performance tracking: The CRM system offers tools for tracking the performance of individuals and entire teams, thanks to which it is possible to monitor KPIs and distribute tasks effectively, which leads to better fulfillment of business goals. In CRM, we can track a really wide range of different indicators. For example, do we want to see how many and what activities the trader did per day? Let's look at it.
Better organization and prioritization of tasks: CRM helps business teams better plan and prioritize tasks, allowing them to focus on the most important activities that will bring the most benefit. Entering tasks in manga is very clear and simple. There you can determine, for example, a priority, assign a user, a completion date, or set sub-tasks.
Our overall goal is to increase efficiency and results with less time and work commitment.
Mango hides much, much more. If you also want to maximize the productivity of your team, try Mango for free and see for yourself.