A salesperson is not just a "deal hunter". He is an organizer, strategist, communicator and psychologist. And when he has the right tools at his disposal, he can focus on what he does best - closing deals. See how CRM Mango helps him with that.
Leads under control - you won't forget any more!
CRM Mango allows you to easily record every new contact or inquiry. It can come from a web form, by phone, via a link to an advertisement on the web, by email, or between departments - the system will register it or you can manually record the lead and assign it to the responsible salesperson.
In the clear list of leads you can see:
- the source from which they came,
- what stage they are in,
- when it is necessary to contact them again,
- what is their potential value.
So? No more lost opportunities - neither in the drawer nor in the head. See with us what the lead environment looks like in our CRM Mango.
Reminders, tasks and follow-ups automatically and on time
In a shop, it is often not the one who is cheaper who decides, but the one who isfaster and more consistent.CRM Mango allows salespeople to set reminders for each contact, automatically schedule follow-ups, and create tasks and calendar reminders that won't automatically disappear into a cluttered email inbox. CRM Mango will notify you when it's time to call back, send a quote, or verify satisfaction.
The salesperson is one step ahead of the competition. See how well we can work with activities in our CRM Mango and how the system will make sure you don't forget anything.
Complete history - nothing is lost
When a salesperson leaves the company, they often take their customers with them. With Mango CRM, that doesn't happen. Every email, phone call, quote, meeting note, order, invoice, task is recorded directly with the contact. This way, the team can collaborate with each other and the customer never feels like they have to explain something again or that the customer is forgotten.
What is the big advantage? It is that the entire company has information, not just an individual - a salesperson somewhere in papers and notes. Click on the link below and see for yourself what a client card can look like in CRM Mango, where you will always find everything clearly organized.
Offers, orders, invoices - everything in just a few clicks
A salesperson or back office can create an interactive quote directly in the system and send it to the client. When the customer electronically approves the quote, CRM Mango converts it into an order and then exports all data to accounting systems - without the need for manual rewriting.
CRM Mango ensures a faster business cycle and fewer errors in the process. In the link below, we will show you how a quote and order can look like in our CRM system Mango.
Overview of business opportunities and pipeline
CRM Mango offers a clear visual, the so-called sales funnel, in which all business opportunities are visible in various stages (e.g. agreed test, final negotiation, initial presentation, offer negotiation, etc.).
This is how the company management and the businessman himself see it:
- what is the estimated value of pending deals,
- which traders are the most active,
- where the business process most often gets stuck.
The advantage of Mango CRM is that it provides you with data-driven strategic decision-making. See with us what we're talking about.
Graphical widgets and reports on business opportunities
MMA - Mango Mobile App - CRM in the merchant's pocket
MMA is a great companion for field salespeople. The Android app offers three key features that make working outside the office much easier.
1. Business call recording- MMA automatically saves every outgoing or incoming call.
2. Sending calls to CRM- immediately or in bulk after the end of the working day, all calls automatically become activities.
3. Contact synchronization- you can choose between your own contacts or company contacts - ideal for managers.
Additional features:
- the salesperson can write a note for each call or speak it directly by voice,
- possibility to mark private numbers that are not recorded,
- seamless integration with the main CRM platform.
A notepad has one major drawback: the information in it is only available to the person who owns it. In CRM Mango, all data is available anytime, anywhere - from your computer or mobile phone. Whether you are on the road, in a meeting or working from home, you have your business world under your thumb. In addition, CRM Mango supports collaboration between sales, technicians and billing - which means that the entire process, from the first contact to the payment of the invoice, is carried outsmoothly and without duplicate work.
Modern business requires modern tools
If your sales team still only has a notepad, a paper diary, and a good memory, maybe it's time to ask yourself:How many opportunities are we missing?CRM Mango is not just about order - it is a tool that helps increase business success, shorten the sales cycle, and retain clients/customers.
Would you like to try CRM Mango in your sales team? Contact us and we will show you how it all works in practice.
